Terms of service

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OVERVIEW

This website is operated by WICK'D. Throughout the site, the terms “we,” “us,” and “our” refer to WICK'D. By visiting our website and/or purchasing from us, you agree to these Terms of Service.

ONLINE STORE TERMS

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws in your use of this website.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing or inventory errors, payment issues, or misuse of our website or services.

PRODUCTS AND AVAILABILITY

We make reasonable efforts to display product descriptions, specifications, colors, images, pricing, and availability accurately. Actual product colors may vary slightly depending on your device or display.

Products and colorways may be modified, discontinued, or become unavailable without prior notice.

PRICING AND PAYMENT

Prices displayed on our website are in Philippine pesos unless otherwise stated.

We reserve the right to change product prices and promotions without prior notice. Changes will not affect orders that have already been successfully placed and confirmed, except where an obvious pricing or technical error has occurred.

Payment must be successfully completed through one of the payment methods available at checkout before an order can be processed.

ORDERS

Customers are responsible for reviewing their selected products, colors, quantities, contact information, and delivery information before completing an order.

Submission of an order does not guarantee acceptance. We may cancel or limit an order where reasonably necessary and will provide an appropriate refund for any payment collected for an order we cancel.

SHIPPING

Shipping rates and available delivery options are displayed at checkout. Delivery times are estimates and may be affected by courier operations or circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional information.

RETURNS AND REFUNDS

All sales are final except as stated in our Return and Refund Policy and as otherwise required by applicable law.

Customers should review our Return and Refund Policy before completing a purchase.

INTELLECTUAL PROPERTY

The WICK'D name, logos, branding, graphics, product imagery, website content, and other original materials displayed on this website are owned by or licensed to WICK'D and may not be reproduced, distributed, modified, or used commercially without permission, except as permitted by applicable law.

THIRD-PARTY SERVICES

Certain parts of our website and purchasing experience may rely on third-party services, including payment processors, ecommerce infrastructure, and delivery providers. Your use of those services may also be subject to the applicable provider's terms and policies.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, WICK'D will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or our products.

Nothing in these Terms excludes or limits any liability, right, or remedy that cannot lawfully be excluded or limited under applicable Philippine law.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. The version published on this website will be the current version.

GOVERNING LAW

These Terms are governed by the laws of the Republic of the Philippines, subject to applicable consumer protection laws and regulations.

CONTACT

Questions regarding these Terms of Service may be sent through the contact information provided on our website.